Scratch Pad

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Requestor’s Name:

(Sponsoring Team Leader)

George Thompson ( Phil Marlow )
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RFC Title: Increase disk space on buttercup
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Change Request Ref No.:

(CMO Use Only)

00756N
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FootPrints Number(s): Ticket Number: or n/a ☒
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Special Request Category:
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Date of Request: 2016/11/03
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Date of Expected CMB Review: 2016/11/10
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Request Category:
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Requesting Team: Other: (if Other, please state, right)
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Reason for Request: (If Project, please give name, right)
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Reason for Change: The used disk space on buttercup has grown to 98% in the root partition. This is primarily due to the large quantity of files being stored in the sftp server.
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Description of Change: To increase the size of the root partition by expanding the disk in VMWare and performing the appropriate configuration tasks on buttercup server to expand the filesystem
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Date the change required by: 2016/11/11
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Date and time the change will occur: 2016/11/13 09:I’ve changed this as no changes can take place in the week of approval unless urgent.


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Which service(s) will be affected and what are the associated risks: sftp server, all web services running on buttercup, including the downloads.gold.ac.uk.

There will be 2 small outages lasting minutes each while the server is being rebooted.

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Who will actually do the change: George Thompson
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How long will the change take to implement: 1 hour
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Impact Analysis:

There will be short outages for the sftp server, the web services running on buttercup including the software download site downloads.gold.ac.uk


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What is the impact of not making the change? The server will run out of space and become unusable
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Business Relationship Manager: This is to associate the change with a Business Relationship Manager for the department requesting the change and to ensure that the BRM is consulted on the Communications plans.




Has the BRM Ratified the communications plan:


Yes ☐ No ☒



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Pre-Communications Plan:
Date (by) Message How? By Whom? To Stakeholder(s)

2016-11-11

Dear all,


The RFC below is about to commence.


RFC Number: 00756N

RFC Title: Increase disk space on buttercup

Footprints Number: if applicable


This change is service affecting and will affect anyone saving files to Buttercup.


email

George

Rad, infra, csapps and helpdeskstaff


Silxo

Dennis Rovegno

Terry Blow

Stacey Bean

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Post-Communications Plan:


Date (by) Message How? By Whom? To Stakeholder(s)

2016-11-11


Dear all,


The change has successfully been implemented for:


RFC Number: 00756N

RFC Title: Increase diskspace on buttercup

Footprints number: n/a


email

George

Rad, infra, csapps and helpdeskstaff


Silxo

Dennis Rovegno

Terry Blow

Stacey Bean

CMB

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Implementation Plan: Reference Document :

https://kb.vmware.com/selfservice/microsites/search.do?language=en_US&cmd=displayKC&externalId=1006371


Itemised steps:


1. Check Veeam backups to ensure the last backup was successful, and that no Veeam backup is scheduled during the work.